We offer comprehensive monitoring and security services to safeguard your systems:
- Server and site internet monitoring ensures constant surveillance.
- NextGen antivirus with endpoint detection and response is crucial for cyber insurance.
- Email security services and security awareness training fortify your defenses.
- Advanced Security Firewall provides a suite of services, including gateway antivirus, GEO IP blocking, intrusion prevention, anti-spyware, and SSL deep packet inspection.
- Package management verifies servers and devices are consistently updated.
Our general support covers a wide array of IT needs:
- In-house Active Directory user management ensures smooth user operations.
- Office 365 and Entra ID management streamlines productivity tools.
- Assistance with third party software management for applications like Autodesk or Bluebeam.
- General IT support resolves issues such as login, printer, and software problems.
- Three-hour response time SLA for urgent matters, often responding faster, with proactive technicians ready to assist.
- Phone and communication systems, including Voice over IP implementations.
Our infrastructure services ensure a robust network foundation:
- Design and implement network infrastructure tailored to your office(s).
- Router and switch management to optimize network performance.
- Server hosting management, whether in the cloud or in-house, to promote seamless operation.
- Backup services, both on-site and in the cloud with "air gapped" solutions, crucial for cyber insurance.
Our technicians take ownership of your issues, seeing them to completion.